Refund Policy

This Refund Policy explains how refunds and cancellations work for paid Klassifiers plans. By subscribing to a paid plan, you agree to this policy alongside our Terms of Service.

1. Subscriptions and billing

Paid plans are billed in advance on a recurring basis (monthly or annually, depending on the plan you choose). Each payment covers the upcoming billing period.

2. Cancellation

You can cancel your subscription at any time from the app — open your workspace and use the Cancel subscription option in the plan panel. When you cancel:

• Your subscription will not renew for the next billing period.
• You keep access to your paid features until the end of the current period.
• After the period ends, your account moves to the Free plan.

3. Refunds

If you are not satisfied, you may request a refund within 14 days of your initial purchase or of a renewal charge. Approved refunds are issued to your original payment method through our payment processor. Refunds are generally not provided for:

• Requests made more than 14 days after the charge.
• Partial or unused portions of a billing period after the 14-day window.
• Accounts terminated for violations of our Terms of Service.

4. How to request a refund

Email support@klassifiers.com from the address associated with your account, including the date of the charge and the reason for your request. We aim to respond within a few business days.

5. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be communicated through the Service or by email.