Privacy Policy

This Privacy Policy explains how Klassifiers ("we", "us", or "our") collects, uses, and protects your information when you use our service (the "Service"). By using the Service, you agree to the practices described here.

1. Information we collect

• Account information: your name, email address, and authentication details when you sign up.
• Your data: the files, database contents, and dashboards you upload or create.
• Payment information: processed by our payment provider; we do not store full card details.
• Usage data: basic logs and analytics such as pages visited and features used, to improve the Service.

2. How we use your information

• To provide, operate, and maintain the Service, including generating dashboards, insights, and presentations.
• To authenticate you and secure your account.
• To process payments and manage subscriptions.
• To send transactional emails (for example, welcome, verification, and billing notifications).
• To improve the Service and provide support.

3. Third-party services

We rely on trusted third parties to operate the Service, including:

• Firebase (Google) — authentication and account management.
• Supabase — database hosting.
• OpenAI — AI generation of dashboards and insights. Data sent for AI processing is used only to produce your results.
• Resend — transactional email delivery.
• Polar — payment and subscription processing.

Each provider processes data under its own privacy terms.

4. How we protect your data

We use industry-standard measures to protect your information, including encryption in transit and encryption of stored database credentials. No method of transmission or storage is completely secure, but we work to safeguard your data.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You may delete your dashboards and data at any time, and you can request deletion of your account by contacting us.

6. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

7. Cookies

We use essential cookies and local storage to keep you signed in and remember your preferences. We do not use them to sell your data.

8. Children

The Service is not directed to individuals under 18, and we do not knowingly collect their data.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email.

10. Contact

For privacy questions or requests, email support@klassifiers.com.